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I have written previously about scams servers use to rip off restaurants and how to avoid them. These are not the only scams that restaurant managers need to be aware of. There are a number of tricks that scammers use to defraud restaurants.

Your bar or restaurant customers are technology experts already—between smartphones, tablets, computers, and more, technological devices are present in just about every aspect of their lives.

Generally I try to focus on tips on how to be a better server, a better manager, or just my random musings on the industry when I sit down to write for this blo

Along with factors related to location, concept and marketing, one of the keys to determining a restaurant or bar’s success is the quality of its staff. How we…

The start of the year is always a time of transition. Most servers are in their best financial situation of the year after coming out of the holiday season.

I’m working already 20 years in the restaurant business and I think I can say I know how to do it. I’m very easy to manage, but even better if you keep the

On a recent visit to McDonald’s I spied a Hello Kitty toy in a Happy Meal, and I…

There are certain signs that no server wants to see at their restaurant or in their section.  Walking in to see any of these signs as they arrive for another s