Very rarely do I come up with words that I think will be remembered long after I am gone. This post will be the exception. In all of my years in the busine
Eddie C had his own way of looking at things, and his own old-school set of values.
Some folks seem to get into a customer service Battle Royale every time they step outside their house. Maybe it’s because the universe is against you guys. Or maybe — just maybe — it’s because you behave like selfish obnoxious bullies.
Sometimes doing the right thing does not make everyone happy — just the people who need it the most….
No, not my book. Sorry to get you all excited. No, it’s TipsÂ²: Tips For Improving Your Tips by David Hayden of the Hospitality Formula Network. Let me be blunt – if you are a waiter/server/bartende…
Ever heard the saying “never judge a book by it’s cover”? Well this also applies to serving tables. Check out this story and you will think differently.
Happy Labor Day to everyone at home to read this because they are not busy laboring. I had a brief break between shifts on my double and wanted to post a
Who would believe all the difficulties we put up with while bartending? Hereâs one story . . .
The tipped minimum wage has been stagnant since 1996âand that needs to change.